I know this is not scientifically proved; it is just a thought that crossed my mind in class today
I can't recall any example of a product-based company that has successfully transformed itself in a solutions/services company. Can you?
Update Nov 2nd, 2009
Jaime Cuesta and some other friends reminded me that IBM is a good example of a company that has transformed itself from a product-based company into a services/solutions company. I agree, it is a good example.
A cuidarse
Javier Arias González